FAQ
1. Where do you ship?
We currently ship throughout the United States.
2. How long does shipping take?
We offer several shipping options:
- Express Shipping (3–6 Business Days) — $20
- Free Shipping (7–14 Business Days) — Free
- Free Standard Shipping (7–14 Business Days) — $10
Shipping times may vary depending on location and seasonal demand.
3. What products do you sell?
We offer lipstick and beauty products in a variety of colors, finishes, and styles for everyday and special occasion makeup looks.
4. Are your products suitable for daily use?
Yes. Our products are designed for comfortable everyday wear and stylish beauty looks.
5. How do I choose the right shade?
Product photos and descriptions are available on each product page to help you choose the shade that best fits your style and preference.
6. Can I track my order?
Yes. Once your order is shipped, you will receive a tracking number via email.
7. What if my item arrives damaged or incorrect?
Please contact us within 7 days after delivery. Our support team will gladly help resolve the issue.
8. Can I cancel my order?
Orders may usually be canceled within 12 hours after purchase. Once processing or shipping begins, cancellations may no longer be available.
9. What payment methods do you accept?
We accept major credit/debit cards and secure online payment methods supported by Shopify.
10. How do I contact customer support?
You can contact us through our Shopify contact page or support email. We typically respond within 24–48 business hours. 💄